Bitswolee Privacy Policy
Bitswolee is a consumer electronics brand operated by Shenzhen Qian Yifeng Technology Co., Ltd.. This privacy policy applies to Bitswolee website inquiries and customer-support communications, including interactions via Amazon Brand Integration Chat where available.
Last Updated: October 14, 2026
Shenzhen Qian Yifeng Technology Co., Ltd. values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, mobile application, or services (“Services”).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, shipping address, and account login information.
- Usage Data: Information about how you interact with our website/app, including IP address, browser type, device details, pages visited, and actions taken.
- Cookies & Tracking Technologies: We use cookies, beacons, and analytics tools to improve user experience and personalize content.
2. How We Use Your Information
We use the collected data to:
- Provide and improve our Services
- Process transactions and deliver orders
- Send updates, promotional offers, and important notifications
- Personalize user experience and recommendations
- Ensure security, detect fraud, and comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third parties who help us operate our business (payment processors, delivery partners, IT support, etc.).
- Legal & Compliance: Authorities if required by law, regulation, or to protect rights and safety.
- Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred.
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, or destruction. However, no online transmission or storage system is 100% secure.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access and request a copy of your data
- Correct or update inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Restrict or object to certain data processing activities
To exercise these rights, please contact us at 279648720@qq.com.
6. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our Services are not intended for children under 13 (or under 16 in some regions). We do not knowingly collect personal data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Amazon Brand Integration Chat and Customer Support
When you contact Bitswolee through Amazon Brand Integration Chat or by email, we may receive the details you submit, such as your name, contact information, product details, order reference when provided, and support messages. We use this information to answer questions, assist with product setup, troubleshoot issues, and handle warranty or after-sales requests. Support communication may be processed through Amazon or email service providers under their respective terms and privacy policies. We do not sell personal information collected through customer-support inquiries.
For privacy questions or to request access, correction or deletion where applicable, contact 279648720@qq.com.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: 279648720@qq.com
Address:
No. 2, Fiber Optic Industrial Zone, Gaobei Third Road, Shanglin Community, Yuanguan Subdistrict, Futian District, Shenzhen City